Reservations

The Microscopy and Imaging Center at Texas A&M is using iLab, an online system for core service requests. This requires a one-time registration as described below.  Once you are registered, the system will enable you to place service requests, provide required approvals, and monitor progress.

To Register for an Account:

To get started, you must register for an account:

  1. Navigate to the core page: https://tamu.corefacilities.org//service_center/show_external/4561
  2. In the upper-right-hand corner of the screen, hover over ‘Register’, and select ‘Register using TAMU credentials’.
  3. You will be directed to an authentication page where you will need to enter your NetID and password.
  4. Once you have entered your credentials, click the ‘Sign In’ button on the core page (link above), and sign in using your TAMU credentials.
  5. You will be directed to an iLab Registration page where you will need to select your PI/Lab, and verify your contact information.
  6. Once your registration has been submitted, your PI will receive a notification that you have requested membership in their group in iLab. They will need to approve your membership and assign an account for your use.
  7. Once you have been accepted into your PI’s lab and assigned an account, you can create service requests and instrument reservations.

 

To Create an Equipment Reservation:

On some instruments, you have to be fully trained (checked-out) to be able to create a reservation. On other instrument you can create a reservation even without full qualification but your reservation has to be approved by MIC Staff. Such reservations would show the "Pending Approval" tag.

  1. Sign in on the core page.
  2. Select the Schedule Equipment tab, navigate to the instrument of interest, and click on the ‘View Schedule’ button next to the instrument. Click and drag on the time frame you would like to schedule your reservation for.
  3. A window will pop up that will allow you to verify your reservation’s details and provide payment information before saving the reservation.

 

To Create a Service Request:

  1. Sign in on the core page.
  2. Select the Request Services tab, navigate to the service of interest, and click on the ‘initiate request’ button next to the service.
  3. You will be asked to complete a form before submitting the request to the core.
  4. Your request will be pending review by the core. The core will review your request and either agree to the work or they will ask for more information if needed.

 

Additional Help

More detailed instructions can be found by clicking on the “HELP” link in the upper right hand corner or by navigating to help.ilab.agilent.com. For any questions not addressed in the Helpsite, click on the “HELP” link in the upper right hand corner and submit a ticket, or email ilab-support@agilent.com.

 

General Guidelines for Scheduling Instruments:

1) Instruments can be scheduled up to 2 (two) weeks in advance.

2) Instruments you are qualified to operate independently can be scheduled for any hour during the week. Other instruments between 9 am and 5 pm Monday through Friday.

3) You should make an attempt to cancel no longer needed reservations at least 24 hours in advance in order to free the time for others to use the instruments.